Quick Response: Once receiving a customer's complaint or request, we will respond within 2 hours to understand the details of the problem and reply.
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On the 7th day after purchasing the product, the salesperson will call you for a follow-up to understand the product usage.
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On the 15th day after purchasing the product, you through chat tools to answer any potential questions you may have.
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On the 30th day after purchasing the product, the salesperson will call you again to confirm whether you are completely satisfied.
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After that, every 3 months, the salesperson will follow up with you by phone or chat tools to provide necessary assistance and support.
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We provide you with technical consultation and guidance services for the product usage. You can contact us at any time through phone, email, online chat, etc.
If necessary ,we will offer you free product usage training to help you better understand and use our products.
